We firmly believe that our difference lies with the people who work here. We have a genuine focus on unlocking individual strengths. Our expectations are high and we value everyone as an individual, encouraging you to be the best you can be.
We promote an environment where managers and leaders are inspiring and supportive, so that you get the most out of your work. We aim to find out what you love and enjoy doing and build on this throughout your career at Calico.
It’s how we do what we do that makes us so successful.
Anthony Duerden, Chief Executive
How we think and how we behave
At Calico, we work better because we share a single vision: to provide quality services that make a difference to people’s lives.
Staff came together and agreed how we could make this work. The Calico Promise is:
Strive to be better, and we will give you the opportunity to be your best.
We will help you to do just that. We will:
- Give you the opportunity to maximise your potential by focusing on your strengths, trusting you to take responsibility and allowing you to reflect and learn from your experiences.
- Develop authentic leaders who will ensure your work is challenging and rewarding.
In return, we expect you to:
- Grasp the opportunity to maximise your potential by applying your strengths with commitment and passion, and taking responsibility for your actions.
- As an Ambassador for Calico, you will rise to the challenges presented.
Several companies, one family
Acorn Recovery Projects is a registered charity that provides a range of innovative drug and alcohol rehabilitation services across the North West.
Calico Enterprise Limited is a registered charity that undertakes a range of activities including housing related support, provision of worklessness initiatives, and information and advice services.
Calico Homes Limited is a housing association whose principal activity is owning and managing approximately 4,600 properties. In April 2013, it became a registered charity..
Delphi Medical specialises in the clinical and psychosocial treatment of substance misuse, and delivers flexible and innovative solutions in the community and in the custodial setting.
Hobstones Homes is committed to building well-designed, affordable homes and offering new homeowners across Pennine Lancashire a range of ways to get onto the property ladder.
Ring Stones Maintenance and Construction LLP undertakes maintenance and house building contracts on a commercial basis.
SafeNet is a registered charity that empowers women and children to live free from domestic violence and abuse.
Equality, diversity & inclusion
We’re committed to promoting and celebrating the positive effect that diversity has both in our workplace and withing our community.
As part of that commitment, we ensure everyone’s views are taken into account and that we promote inclusivity at all times, both in the workplace and in the wider community. We recognise and value difference, creating a culture and practices that embrace every individual’s unique strengths and preferences.
We know this is key to ensuring we maintain high staff engagement and satisfaction. We also firmly believe that understanding the different needs of our employees, customers, partners and the many other groups that we deal with, is essential to maximising our potential.
Wellbeing – feeling fantastic and functioning well
Wellbeing is about the combination of our love for what we do each day, the quality of our relationships, the security of our finances, the vibrancy of our physical health, and the pride we take in what we have contributed in our communities.
Calico supports the view that a healthy balance of these five essential elements leads to positive mental health and the ability to effectively manage the differing and sometimes conflicting demands of work, home and social aspects of our lives.
Love what you do
As ambassadors for Calico, we expect you to achieve the highest levels of performance and step up to each new challenge we present with passion and commitment. To help you do that, and to achieve positive career wellbeing, we offer:
- Support your efforts as you strive to be better
- Help you focus on your strengths
- Enable you to maximise your potential
- Trust you to take responsibility for your career
- Allow you to reflect and learn from your experiences
- Provide you with work that is challenging and rewarding.
We encourage everyone to balance their careers with a healthy and fulfilling life outside work. Social wellbeing stems from the relationships we share, the pastimes we enjoy and the social activities we take part in. To help you achieve positive social wellbeing, we offer:
- Flexi-time wherever possible
- Maternity/paternity with enhanced leave
- Adoption and parental leave
- Home working (where practical)
- Career breaks
- Voluntary reduced hours
- Emergency and compassionate leave
- An annual staff Christmas conference
- Many social and fundraising activities
- Sports and social clubs
- Great on-site facilities.
Security of finances
People with thriving financial wellbeing are satisfied with their overall standard of living. They manage their personal finances well so, free from day-to-day financial worries, they are able to spend even more quality time with the people whose company they enjoy the most. To help you achieve positive financial wellbeing, we offer a range of benefits, including:
- An attractive salary package and pension scheme
- Occupational sick pay
- Childcare vouchers
- Discounts at stores
- Healthcare plans
- Calico Stars reward and recognition scheme
- Mobile phones
- Company vehicles
- Car parking passes.
Vibrant physical health
Food, exercise and sleep all have a profound impact on our physical wellbeing. It’s important to us that everyone at Calico eats healthily, gets plenty of rest and lives as active a life as possible. To help our people achieve positive physical wellbeing, we offer:
- Corporate gym membership
- Free eye tests
- A Cycle to Work scheme
- Weekly free fruit deliveries to offices
- Fitness programmes
- Flitered water and orange juice
- Wellbeing awareness events
- Holisitic therapies
- Health surveillance
- A health care plan
- Workplace adaptations
- Free sun cream.
Pride in your community
We believe it is important that everyone contributes to the purpose of ‘Making a Difference to People’s Lives’, in a way that goes beyond their job roles. To achieve this, staff are offered a range of corporate activity opportunities, which can include community projects, volunteering for another team, health & wellbeing activities, fundraising and neighbourhood inspections. We believe this helps our staff to develop new skills and experience, increase their knowledge of our diverse business, improve their wellbeing, and give something back to the community.
*Text in this section references Harter, J and Rath, T “Wellbeing: The Five Essential Elements”
We think a career with us should be rewarding on every level, not least when it comes to personal development. On that basis, we do all we can to help you grow in your current role and match your commitment when it comes to preparing for future challenges.
Play to your strengths
As an Investors in People Gold organisation, our entire People Strategy is based on promoting staff engagement and working to identify your strengths. This involves working with you to understand what makes you happy at work and helps you to make the most of your unique strengths.
To determine what your strengths are, we have lots of different tools to help you. Personal development sessions focus on identifying, developing and deploying your strengths more at work, rather than relying on what your manager thinks you need to do or improve upon.
Research has shown that people who have the opportunity to focus on their strengths every day are six times as likely to be enegaged in their jobs and three times as likely to have an excellent quality of life in general. That increased level of engagement clearly leads to a higher level of performance – both for you and the company as a whole.
Once we’ve helped you identify your individual strengths, there are a number of different learning and development initiatives we have in place to help you progress in your career:
Calico Study – Professional qualifications can open lots of new doors. If there’s a specific course or qualification you are interested in, you can apply for help with the fees as well as time off for college, study leave and travel expenses. In many cases, colleagues will have already completed the course and be on hand to offer all kinds of valuable advice.
Calico Discover – Evening classes are a great way for you to broaden your minds, your horizons and your prospects. This is why we set aside a fund from which you can apply for up to £175 to pay for your course fees.
Management Development – To those joining us in a Management role, we offer all the necessary resources and support to complete a modular programme of development as part of your 12-month induction. We also sit down with you and create a more targeted personal development plan, aligned with both the needs of the business and your own ambitions.
Workplace Coaching – Delivered by our qualified workplace coaches, our coaching is designed to help you identify what you want to achieve in your work, support you in making positive choices about your future, and help you move successfully towards your professional goals.
Calico Extra – A range of full or half day training sessions to find out more about your colleagues’ work and our different service areas, as well as an opportunity for you to learn essential new skills from experts in their field.
We believe in being the best we can be.
It’s crucial to us that we’re always working together: talking to each other, sharing our knowledge and expertise and using our individual strengths for the benefit of all our customers.
Our distinct, open culture is built on strong communication. This is why we’ve created a range of different channels through which you can share your thoughts, opinions, knowledge and ideas. We’ll make sure all the structures are in place so that knowledge flows and we trust you to make sure you access them.
The ways we communicate:
- Corporate plan presentation
- Quip – Intranet
- Team meetings
- All staff emails
- 1-2-1 meetings with your manager
- Listening groups
- Staff panel